Question 1

Do you provide emergency laboratory equipment repair throughout New England?

Accepted Answer

Yes. Our technicians provide responsive repair services throughout Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont, and Maine.

Question 2

Do you offer preventive maintenance contracts?

Accepted Answer

Yes. We provide scheduled preventive maintenance programs designed to improve equipment reliability and reduce unexpected downtime.

Question 3

What laboratory equipment do you service?

Accepted Answer

We service a wide variety of laboratory and medical equipment, including scientific refrigeration, laboratory chillers, controlled environments, pipettes, analytical instruments, and many other specialized laboratory systems.

Question 4

Do you provide calibration and certification services?

Accepted Answer

Yes. We offer calibration and certification services to help laboratories maintain measurement accuracy, compliance, and operational confidence.

Question 5

What types of laboratory equipment do you service?

Accepted Answer

We support a wide variety of laboratory and medical equipment, including scientific refrigeration, controlled environments, laboratory chillers, pipettes, analytical instruments, and many other specialized laboratory systems.

Question 6

Do you repair equipment from different manufacturers?

Accepted Answer

Yes. Our technicians service equipment from many leading laboratory equipment manufacturers across multiple equipment categories.

Question 7

Can you provide preventive maintenance and calibration?

Accepted Answer

Yes. In addition to repair services, we provide preventive maintenance, calibration, certification, installation, and relocation support.

Question 8

What if my equipment is not listed?

Accepted Answer

Contact our team with your equipment details. We continually expand our service capabilities and may still be able to support your system.

Question 9

Do you support multiple equipment types within one facility?

Accepted Answer

Yes. Many laboratories operate a diverse range of equipment, and our technicians routinely coordinate service for multiple systems during scheduled visits.

Question 10

Do you service equipment from multiple manufacturers?

Accepted Answer

Yes. Our technicians support equipment from a wide range of leading laboratory and medical equipment manufacturers.

Question 11

Can you service older or discontinued models?

Accepted Answer

In many cases, yes. We can diagnose and support legacy systems depending on parts availability and overall equipment condition.

Question 12

Do you provide calibration and preventive maintenance for all brands?

Accepted Answer

Yes. We provide repair, maintenance, calibration, certification, and installation services across supported manufacturers.

Question 13

Can you support multiple brands within the same facility?

Accepted Answer

Yes. Many facilities operate equipment from different manufacturers, and our team is experienced in servicing mixed-brand environments.

Question 14

What if my manufacturer is not listed?

Accepted Answer

Contact our team. We continuously support new systems and may still be able to provide service for your equipment.

Question 15

Do you handle full lab relocations?

Accepted Answer

Yes, including decommissioning, transport, and reinstallation.

Question 16

Do you follow manufacturer installation standards?

Accepted Answer

Yes, all installations follow OEM specifications and requirements.

Question 17

Can you install multiple equipment types in one project?

Accepted Answer

Yes, we handle multi-equipment facility setups.

Question 18

Do you provide commissioning reports?

Accepted Answer

Yes, full documentation is provided after installation.

Question 19

How often is certification required?

Accepted Answer

Most regulated equipment requires annual certification depending on facility and manufacturer requirements.

Question 20

What is the difference between calibration and certification?

Accepted Answer

Calibration adjusts performance accuracy, while certification validates compliance and operational readiness.

Question 21

Which equipment requires certification?

Accepted Answer

Biosafety cabinets, fume hoods, refrigeration systems, and controlled environment equipment.

Question 22

Do you provide certification reports?

Accepted Answer

Yes, full compliance documentation is provided after each service.

Question 23

Do you provide emergency laboratory equipment repair in New York?

Accepted Answer

Yes, we provide rapid response service for urgent equipment failures.

Question 24

Do you offer preventive maintenance contracts in New York?

Accepted Answer

Yes, we offer scheduled maintenance programs for laboratory and medical equipment.

Question 25

What equipment do you service?

Accepted Answer

We service refrigeration systems, incubators, centrifuges, biosafety cabinets, chillers, and more.

Question 26

Do you provide calibration and certification?

Accepted Answer

Yes, all services include documentation and compliance reporting.

Question 27

Do you provide emergency laboratory equipment repair in New Jersey?

Accepted Answer

Yes, we provide rapid response service for urgent equipment failures.

Question 28

Do you offer preventive maintenance contracts in New Jersey?

Accepted Answer

Yes, we offer scheduled maintenance programs for laboratory and medical equipment.

Question 29

What equipment do you service?

Accepted Answer

We service refrigeration systems, incubators, centrifuges, biosafety cabinets, chillers, and more.

Question 30

Do you provide calibration and certification?

Accepted Answer

Yes, all services include documentation and compliance reporting.

Question 31

Do you provide emergency laboratory equipment repair in Pennsylvania?

Accepted Answer

Yes, we provide rapid response service for urgent equipment failures.

Question 32

Do you offer preventive maintenance contracts in Pennsylvania?

Accepted Answer

Yes, we offer scheduled maintenance programs for laboratory and medical equipment.

Question 33

What equipment do you service?

Accepted Answer

We service refrigeration systems, incubators, centrifuges, biosafety cabinets, chillers, and more.

Question 34

Do you provide calibration and certification?

Accepted Answer

Yes, all services include documentation and compliance reporting.

Question 35

Do you provide emergency repair?

Accepted Answer

Yes, we provide priority response for urgent equipment failures.

Question 36

What equipment do you repair?

Accepted Answer

We service refrigeration systems, incubators, centrifuges, biosafety cabinets, chillers, and more.

Question 37

Do you support multiple brands?

Accepted Answer

Yes, we support a wide range of OEM and third party equipment.

Question 38

What areas do you cover?

Accepted Answer

New York, New Jersey, and Pennsylvania.

Question 39

Do you provide documentation?

Accepted Answer

Yes, all repairs include full service reporting.

Question 40

How often should preventive maintenance be done?

Accepted Answer

Typically every 3 to 12 months depending on equipment type and usage.

Question 41

What equipment needs preventive maintenance?

Accepted Answer

Refrigeration systems, incubators, centrifuges, biosafety cabinets, and chillers.

Question 42

Does maintenance reduce breakdowns?

Accepted Answer

Yes, it significantly reduces unexpected failures and emergency repairs.

Question 43

Is documentation provided?

Accepted Answer

Yes, full service reports are included after every visit.

Question 44

Does ALL Scientific belong to any organizations or associations?

Accepted Answer

Yes, ALL Scientific belongs to the National Laboratory Repair Organization (NLRA), the Scientific Manufacturers Association (SMA) and we also have certifications from numerous manufacturers.

Question 45

Do you provide emergency service?

Accepted Answer

Yes, we are available 24 hours a day. Call or text to reach us directly.

Question 46

What benefits does having a Preventive Maintenance Inspection performed on my unit provide?

Accepted Answer

It ensures that your equipment is running at peak efficiency and will help to catch problems before they become serious.

Question 47

How often should I clean my filter or condenser?

Accepted Answer

It is recommended by manufacturers that filters and condensers be cleaned a minimum of every 3-6 months.

Question 48

How often should the HEPA filter in my incubator be changed?

Accepted Answer

Manufacturers recommend that in order to ensure optimal operation HEPA filters be changed at least once per year to maintain proper operation.

Question 49

How accurate is the CO2 sensor on my incubator?

Accepted Answer

When calibrated the recommended once per year, the CO2 sensors are highly accurate. However, T/C sensors can drift as much as 1% within a year.

Question 50

Is the calibration of your instrumentation NIST traceable?

Accepted Answer

Yes. Each instrument is calibrated annually with all proper documentation.

Question 51

How long is my calibration valid?

Accepted Answer

Your calibration will be valid for a year, which is the industry standard.

Contact Us

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​Frequently Asked Questions

Do you provide emergency laboratory equipment repair throughout New England?

Do you offer preventive maintenance contracts?

What laboratory equipment do you service?

Do you provide calibration and certification services?

What types of laboratory equipment do you service?

Do you repair equipment from different manufacturers?

Can you provide preventive maintenance and calibration?

What if my equipment is not listed?

Do you support multiple equipment types within one facility?

Do you service equipment from multiple manufacturers?

Can you service older or discontinued models?

Do you provide calibration and preventive maintenance for all brands?

Can you support multiple brands within the same facility?

What if my manufacturer is not listed?

Do you handle full lab relocations?

Do you follow manufacturer installation standards?

Can you install multiple equipment types in one project?

Do you provide commissioning reports?

How often is certification required?

What is the difference between calibration and certification?

Which equipment requires certification?

Do you provide certification reports?

Do you provide emergency laboratory equipment repair in New York?

Do you offer preventive maintenance contracts in New York?

What equipment do you service?

Do you provide calibration and certification?

Do you provide emergency laboratory equipment repair in New Jersey?

Do you offer preventive maintenance contracts in New Jersey?

What equipment do you service?

Do you provide calibration and certification?

Do you provide emergency laboratory equipment repair in Pennsylvania?

Do you offer preventive maintenance contracts in Pennsylvania?

What equipment do you service?

Do you provide calibration and certification?

Do you provide emergency repair?

What equipment do you repair?

Do you support multiple brands?

What areas do you cover?

Do you provide documentation?

How often should preventive maintenance be done?

What equipment needs preventive maintenance?

Does maintenance reduce breakdowns?

Is documentation provided?

Does ALL Scientific belong to any organizations or associations?

Do you provide emergency service?

What benefits does having a Preventive Maintenance Inspection performed on my unit provide?

How often should I clean my filter or condenser?

How often should the HEPA filter in my incubator be changed?

How accurate is the CO2 sensor on my incubator?

Is the calibration of your instrumentation NIST traceable?

How long is my calibration valid?

Frequently Asked Questions