Call or Text: 718-756-8100 | Email: sales@alscientific.com
Contact Us
Get In Touch
Reach our team for general inquiries, support questions, or additional information about our services and capabilities.
Call or Text: 718-756-8100
New Hyde Park Repair Depot, 1750 Plaza Avenue, New Hyde Park, New York 11040
HELP CENTER
​Frequently Asked Questions
Find quick answers to common questions about our services, service process, coverage, and support options.
Yes. Our technicians provide responsive repair services throughout Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont, and Maine.
Yes. We provide scheduled preventive maintenance programs designed to improve equipment reliability and reduce unexpected downtime.
We service a wide variety of laboratory and medical equipment, including scientific refrigeration, laboratory chillers, controlled environments, pipettes, analytical instruments, and many other specialized laboratory systems.
Yes. We offer calibration and certification services to help laboratories maintain measurement accuracy, compliance, and operational confidence.
We support a wide variety of laboratory and medical equipment, including scientific refrigeration, controlled environments, laboratory chillers, pipettes, analytical instruments, and many other specialized laboratory systems.
Yes. Our technicians service equipment from many leading laboratory equipment manufacturers across multiple equipment categories.
Yes. In addition to repair services, we provide preventive maintenance, calibration, certification, installation, and relocation support.
Contact our team with your equipment details. We continually expand our service capabilities and may still be able to support your system.
Yes. Many laboratories operate a diverse range of equipment, and our technicians routinely coordinate service for multiple systems during scheduled visits.
Yes. Our technicians support equipment from a wide range of leading laboratory and medical equipment manufacturers.
In many cases, yes. We can diagnose and support legacy systems depending on parts availability and overall equipment condition.
Yes. We provide repair, maintenance, calibration, certification, and installation services across supported manufacturers.
Yes. Many facilities operate equipment from different manufacturers, and our team is experienced in servicing mixed-brand environments.
Contact our team. We continuously support new systems and may still be able to provide service for your equipment.
Yes, including decommissioning, transport, and reinstallation.
Yes, all installations follow OEM specifications and requirements.
Yes, we handle multi-equipment facility setups.
Yes, full documentation is provided after installation.
Most regulated equipment requires annual certification depending on facility and manufacturer requirements.
Calibration adjusts performance accuracy, while certification validates compliance and operational readiness.
Biosafety cabinets, fume hoods, refrigeration systems, and controlled environment equipment.
Yes, full compliance documentation is provided after each service.
Yes, we provide rapid response service for urgent equipment failures.
Yes, we offer scheduled maintenance programs for laboratory and medical equipment.
We service refrigeration systems, incubators, centrifuges, biosafety cabinets, chillers, and more.
Yes, all services include documentation and compliance reporting.
Yes, we provide rapid response service for urgent equipment failures.
Yes, we offer scheduled maintenance programs for laboratory and medical equipment.
We service refrigeration systems, incubators, centrifuges, biosafety cabinets, chillers, and more.
Yes, all services include documentation and compliance reporting.
Yes, we provide rapid response service for urgent equipment failures.
Yes, we offer scheduled maintenance programs for laboratory and medical equipment.
We service refrigeration systems, incubators, centrifuges, biosafety cabinets, chillers, and more.
Yes, all services include documentation and compliance reporting.
Yes, we provide priority response for urgent equipment failures.
We service refrigeration systems, incubators, centrifuges, biosafety cabinets, chillers, and more.
Yes, we support a wide range of OEM and third party equipment.
New York, New Jersey, and Pennsylvania.
Yes, all repairs include full service reporting.
Typically every 3 to 12 months depending on equipment type and usage.
Refrigeration systems, incubators, centrifuges, biosafety cabinets, and chillers.
Yes, it significantly reduces unexpected failures and emergency repairs.
Yes, full service reports are included after every visit.
Yes, ALL Scientific belongs to the National Laboratory Repair Organization (NLRA), the Scientific Manufacturers Association (SMA) and we also have certifications from numerous manufacturers.
Yes, we are available 24 hours a day. Call or text to reach us directly.
It ensures that your equipment is running at peak efficiency and will help to catch problems before they become serious.
It is recommended by manufacturers that filters and condensers be cleaned a minimum of every 3-6 months.
Manufacturers recommend that in order to ensure optimal operation HEPA filters be changed at least once per year to maintain proper operation.
When calibrated the recommended once per year, the CO2 sensors are highly accurate. However, T/C sensors can drift as much as 1% within a year.
Yes. Each instrument is calibrated annually with all proper documentation.