Question 1

Does ALL Scientific belong to any organizations or associations?

Accepted Answer

Yes, ALL Scientific belongs to the National Laboratory Repair Organization (NLRA), the Scientific Manufacturers Association (SMA) and we also have certifications from numerous manufacturers.

Question 2

Do you provide emergency service?

Accepted Answer

Yes, we are available 24 hours per day. Please contact our office to place a service call on our website.

Question 3

What benefits does having a Preventive Maintenance Inspection performed on my unit give me?

Accepted Answer

It ensures that your equipment is running at peak efficiency and will help to catch problems before they become serious.

Question 4

How often should I clean my filter or condenser?

Accepted Answer

It is recommended by manufactures that filters and condensers be cleaned at a minimum of every 3-6 months.

Question 5

How often should the HEPA filter in my incubator be changed?

Accepted Answer

Manufacturers recommend that in order to ensure optimal operation HEPA filters be changed at least once per year to maintain proper operation.

Question 6

How accurate is the CO2 sensor on my incubator?

Accepted Answer

As long as you calibrate it the recommended once per year, the CO2 sensors are highly accurate. However, T/C sensors can drift as much as 1% within one year.

Question 7

Is the calibration of your instrumentation NIST traceable?
Yes. Each instrument is calibrated annu

Accepted Answer

Yes. Each instrument is calibrated annually and the documentation kept on file.

Question 8

How long is my calibration valid?

Accepted Answer

Your calibration will be valid for a year, which is the industry standard.

Frequently Asked Questions