Time and Material 
Agreements

Partnering with All Scientific Technology (AST) under a T&M agreement provides organizations with a highly efficient and cost-effective approach to equipment maintenance and repair. This agreement ensures All Scientific Tech is available when your equipment requires service or maintenance. 

 

Key benefits include

 

1. 24/7 Access to a Dedicated Dispatcher

Organizations benefit from 24/7 access to AST’s 24-hour dispatcher, which ensures that all service requests are addressed promptly. This continuous support enhances operational efficiency and minimizes downtime, allowing critical equipment to remain functional

 

2. Dedicated Client Success Team Member

Each client is assigned a dedicated client success team member who provides personalized support and ensures all service needs are met efficiently. This direct point of contact streamlines communication, enhances service coordination, and ensures client satisfaction.

 

3. Access to Loaner Equipment

In cases where repairs require extended service time, AST provides loaner equipment, ensuring that operations continue without significant delays, minimizing downtime, and supporting uninterrupted workflow.

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4. Remcomm Remote Monitoring & Early Warning System

AST’s T&M customer can subscribe to All Scientific's partner Remcomm

Remcomm monitoring serves as an advanced early warning system with central station oversight. This proactive solution identifies potential equipment issues before they escalate, enabling preemptive maintenance and decreasing the likelihood of unexpected failures.

 

5. Equip ID Asset Management System

Organizations benefit from the Equip ID asset management system, which enhances visibility and control over equipment lifecycle management. This system:

• Creates a digital twin of each asset for comprehensive tracking

• Records and manages compliance requirements to ensure regulatory adherence

• Stores technical documentation and service history, providing easy access to critical information

• Utilizes tap technology for reporting issues, streamlining service requests, and repair tracking

• Offers online status updates for depot repairs, keeping stakeholders informed of progress

 

6. Alignment of Interests to Minimize Costs & Downtime

Alignment of Interests to Minimize Costs & Downtime AST’s T&M agreements foster a mutual commitment between the equipment owner and All Scientific Tech to support equipment repair and maintenance when the customer requires it.

 

By contracting with All Scientific Technology, organizations can be sure that All Scientific will be available to help when equipment requires repair or maintenance.